From the moment I met David P. the engineer to the the last day of the insulation project, the crew was professional and knowledgeable and every step of the process was detailed and outlined with great care. When I scheduled the appointment, David P. came to my home and spent about 90 minutes in the attic explaining every detail of the project. Within 24 hours I had a formal proposal and a scheduled visit to review every line item. At this moment I knew that I would contract with Dolphin to perform the job. I had received other quotes but could not compare to the level of detail that was provided by this company. The crew (Dave, Ryan and Mark) spent 3 days at my home. They were at my house at 8 every morning and Dave explained the event for that day. At the end of the day, he followed up with a report of what was accomplished. This occurred over a 3 day period. I would ask questions throughout the day and Dave provided answers in a timely manner and continue to provide education surrounding the daily tasks. The last day, I was able to view the finished product and couldn’t believe what they had accomplished. Every home owner should get at least 3-4 quotes, but DO NOT base your decision on cost alone. Dolphin was higher in price but I could not compare them against the other companies because the quotes were not thorough as what was provided to me in Dolphin’s proposal. Remember the old expression, you get what you pay for. If you choose Dolphin. the finished product will exceed all of your expectations. Thanks for David P, Dave, Ryan and Mark for a fantastic job.
March 3, 2013